I've got the key, I've got the secret...
Your legal rights: When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. You also have the right to cancel your order within 14 days of receiving it, and may return it for a full refund, but you will have to pay the postage.
If you want to return your order, please get in touch for the return address. Please do send it unworn and in the condition it was sent. You have 14 days to return it. Please make sure you address it to my actual name as the Post Office won't let me collect parcels addressed to The Enthusiast without some form of official ID...I'm thinking about getting it tattooed on my forehead, but will keep you updated on that one. For now, just addressing it to my actual name would be a major help!
All orders are shipped within 2 working days of payment by Royal Mail 1st Class. This means you can expect your order within 3-5 working days of your order. If it's really urgent, just message me to see if I can send it any earlier - I'll try and make it work for you however I can.
International orders will be sent via Royal Mail International Signed.
As part of my bid to making The Enthusiast as earth-friendly and sustainable as possible, I use recycle and reused packaging wherever possible. This means orders will be packed in packaging that has already been used at least once, and will probably have signs of its previous life on it. All items are still wrapped in tissue paper and lovingly prepped though!
If this is a gift to send straight to a pal, you can opt out of this packaging option when you place your order.